I ordered an airline ticket through expedia for travel in March 2016. the knowledge acquired with my invest in indicated that I ought to Speak to the airline for seat assignment. Currently, I contacted the airline, outstanding purchaser service . Even so, I was educated that because I didn't acquired my ticket directly from your airline, there can be a demand for me to get a seat.
I felt compelled to condition which i can no more fly along with you, when you keep on to deal with men and women without having regard. The most recent, the service Pet dog problem. What's Incorrect along with your teaching? Whichever it's, I can't fly with a company that can't appropriately teach its staff. Superior bye!
I have already been within the cellular phone for 3 hrs wanting to solve a difficulty the place my bag was split open up and my belongings lacking.
I have already been an AA customer for more than 25 many years. Your service is now disappointing to state the the very least. It is actually in all regions of service from check in to , tavel to baggage handling.
We may also be sorry which you weren't pleased with the complimentary voucher that we delivered. Nevertheless, the voucher was meant to convey goodwill and to create amends in a way with the insufficient service you reported. It signifies an sum we consider to be good and sensible.
The complete reverse is your worker Liibide (sorry I didn’t receive the spelling of his identify). I wait to phone him a Shopper Service Rep. He did help me with some difficulties I'd on my outgoing flight but mainly was of no help in any way with my return flight.
my grand mom have a flight from Ecuador 2/18/sixteen (prevent in Miami)in path to Ny,when she was ready to get her luggage what a surprise she obtained!!her luggage was damaged and someone inside of steal some very good which was within,also the zipper was violated(damaged)she lost in products that she provide it to my family members Together with the Charge about $350 when she educated what takes place in AA counter in JFK NY they made available find more information to replaced her brand new luggage using an employed and outdated a single that appears like they get inside the garbage!!.also they reported that to repair service usually takes about 4 months!
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My Mom had a worst working experience with AA flight.my Mother is eighty one yrs.old Girl who isn't going to converse English.We asked for wheelchair guidance on account of her arthritis in addition to a language trouble.We experienced reconfirmed out ask for prior to her departure and a couple of days right before all collectively four instances.At DFW airport she necessary to improve airplane.She acquired off the plane and was instructed to wait for a wheelchair aid.Right after waiting around very long time nobody came to help her.As a consequence of not obtaining a wheelchair guidance promptly she missed her connecting airplane to N.J.In some way she handle to get a aircraft although not until finally future early morning.Agent was helping her to help make an arrangement for her to stay overnight with the Airport.
I cannot obtain the grievance segment with the American Airlines Site to work. So Here is the only location i can discover to submit my information before mailing it into the cooperate office.
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